Questions about sizing, materials, a custom idea, or an existing order are welcome. Include your order number when contacting us about a purchase.
TC GENIUS is operated by AURORIX LIMITED, a company registered in England and Wales under Company No. 16620427.
Registered business address: L220 Beaconside Business Village, Stafford Enterprise Park, Weston Road, Stafford, ST18 0BF, United Kingdom.
Email: lirs@tcgenius.net
Phone: +44 7742 956501
Email is recommended for orders, sizing, damage reports, and policy questions. We normally respond within two business days.
TC GENIUS is operated by AURORIX LIMITED
Company No. 16620427 · Registered in England and Wales
L220 Beaconside Business Village, Stafford Enterprise Park, Weston Road, Stafford, ST18 0BF, United Kingdom
Send your pet’s exact neck measurement, species, age, and any safety or material questions.
Include the order number, buyer email, and clear photos when reporting shipping damage or a product concern.
For order support, please include your order number. We normally respond within two business days. Crystal symbolism is offered for personal and decorative purposes only.
