Frequently Asked Questions
How long does production take?
Most personalised orders are crafted within 3–7 business days before shipping.
How long does delivery take?
UK Orders:
5–10 business days
International Orders:
7–15 business days
How does NFC jewellery work?
Simply tap your NFC jewellery with a compatible smartphone to access your saved photo, video, message or memory.
No app required.
Can I upload my own photos?
Yes.
You can upload photographs of family members, pets, loved ones or meaningful moments.
Can I upload videos?
Yes.
Our NFC Collection supports videos, photo galleries, links and written messages.
Is the jewellery waterproof?
Our jewellery is designed for everyday wear.
However, we recommend avoiding prolonged exposure to water, perfumes and chemicals.
Can I preview my design?
For selected custom pieces, we may provide a design confirmation before production.
Do you ship worldwide?
Yes.
We currently ship to most countries worldwide.
What if I need help?
Our team is always happy to help.
Contact us at: