Privacy policy
Privacy Policy
operates this store and website to provide you with a curated shopping experience (the "Services"), powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
✦ Personal Information We Collect
| Category | Examples |
|---|---|
| Contact Details | Name, address, billing/shipping address, phone number, email |
| Financial Information | Payment card details, transaction history, payment confirmation |
| Account Information | Username, password, security questions, preferences |
| Transaction Information | Items viewed, carted, purchased, returned or cancelled |
| Communications | Customer support inquiries and messages |
| Device Information | IP address, browser type, device identifiers |
| Usage Information | How and when you interact with or navigate the Services |
✦ How We Use Your Information
| Purpose | Details |
|---|---|
| Provide & Improve Services | Process orders, payments, shipping, returns, and personalise your experience |
| Marketing & Advertising | Send promotional communications and show relevant advertisements |
| Security & Fraud Prevention | Authenticate accounts, detect fraudulent or malicious activity |
| Customer Communication | Respond to enquiries and provide customer support |
| Legal Compliance | Comply with applicable laws and respond to legal requests |
✦ Your Rights & Choices
| Right | Description |
|---|---|
| Access / Know | Request access to personal information we hold about you |
| Delete | Request deletion of your personal information |
| Correct | Request correction of inaccurate personal information |
| Portability | Receive a copy of your data or request transfer to a third party |
| Opt-out of Marketing | Unsubscribe from promotional emails at any time via the unsubscribe link |
| UK / EEA Additional Rights | Objection to processing, restriction of processing, withdrawal of consent |
✦ Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
✦ Children's Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you believe a child has provided us with their information, please contact us to request deletion.
✦ Security & Retention
No security measures are perfect or impenetrable. We recommend you do not use unsecure channels to communicate sensitive information. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
✦ International Transfers
Your personal information may be transferred, stored, and processed outside the country you live in. Transfers out of the EEA or UK will rely on recognised mechanisms such as the European Commission's Standard Contractual Clauses.
✦ Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this website and update the "Last updated" date accordingly.
✦ Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Your trust means everything to us — thank you for choosing TC Genius.